TERMS & DISCLOSURE
Terms and cancellation. Disclosure under review.
Conditions for experiences and tours, and disclosure under the Specified Commercial Transactions Act. Supplied wording is distinguished from information that requires confirmation before publication.
PUBLICATION STATUS
Review before formal publication
This page is a pre-publication preview. The cancellation and refund wording below is reproduced from the supplied source, not presented as finalized formal terms. The formal terms and commercial disclosure require review by EN-TERRA Inc. before publication.
CANCELLATION & REFUNDS
Cancellation for guests
Cancellation and refund wording from the supplied source
Free cancellation up to 3 days before the experience or tour. Cancellations after that, and no-shows, are charged in full. If we or a host have to cancel, you receive a full refund or an alternative of your choice.
Formal application of these conditions requires EN-TERRA confirmation before publication. Please contact us with any questions.
TRAVEL AGENCIES
Travel agencies
Partner terms are on the For Agencies page.
PRIVACY
Privacy
Supplied source: “Privacy policy to be added.”
A detailed privacy policy has not been supplied. Its current publication status and the need for review are explained on the dedicated page.
Privacy pageCOMMERCIAL DISCLOSURE
Specified Commercial Transactions Act
Supplied source: “Disclosure to be added.”
The formal commercial disclosure has not been supplied. The following operator information is taken from the source footer, alongside items not provided; it is not a completed statutory disclosure.
- Operator (as supplied)
- EN-TERRA Inc.
- Address (as supplied)
- 1-10-8 Dogenzaka, Shibuya, Tokyo
- Responsible person
- Not supplied — EN-TERRA confirmation required before publication
- Telephone number
- Not supplied — EN-TERRA confirmation required before publication
- Formal disclosure status
- Not supplied. EN-TERRA review is required before formal publication.
The company name and address retain the wording of the supplied source. Their review for formal statutory disclosure is not complete.
LET’S CREATE YOUR JOURNEY
Questions about the conditions?
Enquire about cancellation, refunds or the formal disclosure. Review your details before submitting. Use the email alternative if delivery is not connected. An inquiry does not confirm a booking.